Best China Tour: Yulong Snow Mountain

June 2010, the Yulong Snow Mountain Scenic Spot by the National Tourism Administration identified as the first national tourism standardization pilot units. Since the pilot units to determine since the area has established a standardized management system, set up a leading best China tour group for standardization and supervision department, developed a series of corporate standards. In the standardization work carried out and test run enterprise standards to achieve quality of service, brand image, enhance the overall efficiency of the three.

Since the implementation of tourism standardization, Yulong Snow Mountain scenic tourist area greatly enhance the software and hardware development, strengthening of civil service awareness, there are plans to carry out service training, give full play to the center of tourism quality supervision, China best tours quality control and management functions, and strengthen quality supervision of front-line travel inspection, has received very good results. According to statistics, visitor satisfaction survey in the first quarter were maintained at 95%, especially tourism standardization work carried out since the pilot, reducing the amount of complaints from tourists, no tourist administration departments that have responsibility for complaints within the time limit for dealing with customer complaints office end rate of 100%, satisfaction with complaint handling tourists in more than 95%. For more information, please shift to China Wonderful Tour